Support Services

The new Support Services department, under its director Alan Brown, brings together the functions that support smooth administration of the diocese including:

Front of house services and Church House reception

Our customer service team of Helen Fallone and Ayanda Reiss staff the reception area, answer the phones, help with enquiries and administration, and ensure good customer service. 

Organisational development, training of lay employees of MDBF and human resources

Alan Brown overseas these areas and led the team that helped us achieve Investors in People status last year. Contact Alan if you have a query relating to employment or wider issues relating to Support Services.

Communications and events

Our regular communication channels include the CRUX magazine, diocesan website, social media, enews, videos and briefing materials for clergy. We also coordinate diocesan events, offer Comms training, design publications and produce promotional materials. Contact Ann Mummery if you have a good story to tell and want advice on how to get coverage in CRUX, print or broadcast media. Contact Simon Ambrose for help with planning an event, and to get information on the website or into our weekly enews bulletin.

Property services, DAC and pastoral planning

The Property Department is responsible for the inspection, repair and maintenance, acquisition and disposal of the diocesan housing stock. Contact Richard Salisbury or Darren Bamford if you have a problem with clergy housing. The DAC team of Alan Simpson and Carol Done look after matters relating to the granting of Faculties, the use and care of churches and all matters relating to church buildings, their contents, and churchyards. Alan Simpson also looks after the Diocesan Mission and Pastoral Committee and redundant churches.

Our contact details can be found in the Support Services menu.